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Privacy Policy

If you require any more information or have any questions about our privacy policy, please contact us on our contact page.

Kitty Cat Apparel is the sole owner of the site: kittycatapparel.com At Kitty Cat Apparel, we take the privacy of all our visitors with the utmost importance. This privacy policy describes in detail the types of personal information that’s collected and how we use it.

What information we collect about you

Personal Information

When you make a purchase, sign up for an account, make a comment, leave a review, or log in through our site we may collect, but not limited to, name, address, phone number, fax, email, username, password, company name (if needed), and credit card information.

Internet/eCommerce

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for at least 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both

Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Non-personal Information

When you use our site, we may obtain information that you never give physically. And It won’t identify you personally, but we do collect other information such as log files, cookies, and web beacons.

Log Files

Like many other Web sites, Kitty Cat Apparel makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 40 days.

Use of cookies

Kitty Cat Apparel uses cookies, which are small text files that are stored on your computer when you visit certain sites. They record information about visitors’ preferences, and to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

Almost all web browsers already have the setting to accept cookies. But if you want, you have the ability to disable cookies in your web browser. We don’t advise turning off your cookies. In doing so, might turn off some features on our site that helps us personalize your viewing experience. Like, the ability to monitor traffic and the ability to personalize what you see on our site.

Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. If you consent to use Google’s reCAPTCHA service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

For more information on and how to disable to cookies, you can consult the official guide to Government information and services site: https://www.usa.gov/optout-instructions.

Web Beacons

Kitty Cat Apparel may collect information through the use of web beacons. Web beacons are used for email tracking and page tagging for web analytics. Also known as a web bug, tracking bug, tag, or page tag. Other common names implemented through images are called tracking pixel, pixel tag, 1 x 1 gif, and clear gif. When web beacons are using javascript, they may be called JavaScript tags. They are often invisible and used for tracking a certain webpage on a site. They use various of tactics to track who is reading a certain page, email, and when they did it through the use of cookies.

Use of personal information

We use personal information when you sign up for an account, make a purchase, leave a comment, leave a review, and/or contact us using our contact form.

We use this information to deliver you products you purchase.

We use this information to make the site easier for you to use.

We use this information to alert you of special deals, update you on a purchase, to send you a receipt, updated information, and/or other new information on services we offer.

We use this information to fill out support requests.

We use this information to send you and/or show you content that’s most relevant to you.

When signing up for an account, making a purchase, leaving a comment, and/or any of other ways you may use your personal information on our site and you made a mistake and/or want to delete any information regarding your personal information, please contact us using our contact page and we will make sure to fix and/or delete anything regarding your personal information.

Checkout

When you order a product, you may have to provide your name, company (optional), mailing address, shipping address (mailing address will be used as default if not provided), phone number, email address, to create an account if you want (username and password), and credit card information. This information will be saved on our database to provide you with a better experience for ordering products to be shipped the product, payment, and more. WE DO NOT SAVE OR STORE CREDIT CARD INFORMATION ON OUR DATABASE (more information about how credit cards can be found below).

Accounts

You may sign up for an account by visiting our my account or when you purchase a product. When you sign up for one, you may need to provide a username, an email address, and a password. You don’t have to provide a personal address to sign up for one. However, you may need to provide your personal address when purchasing a product from our site and will be saved to your account when you do so.

We use accounts to show you your recent orders, to manage your shipping and billing addresses, and to edit your password and account details when need be. You may receive the following email if sign up for an account; new account when you first sign up, to reset your password incase you forgot yours or you want a new one, a customer note when we add a personal note to an order, an order detail for information about their order, a refund email to confirm you receive a refund, a completed order email to indicate that order has been shipped, a processing order email containing order details, and an order on-hold email.

Reviews

You may leave a review on any product you bought. You don’t have to be log-in to do so. But you will have a verified custom badge by your name. You need to make sure you use the same email that you bought the product.

We may also send you an email to review the product. You can opt out by on the bottom of the email. And it’s not mandatory that you leave a review. However, you may receive a coupon if you leave a review from the email.

Comments

When you leave a comment, we will ask you for your name, email address, and website (if you own one). If you decide you don’t want this information on our site anymore, you can contact us by using our contact page and we will delete the following information from our database once we confirm it’s you.

Contact page

You may use our contact page to get support for any question you may have about site and/or orders. You may have to provide a name and email address in order to send us a email for support.

Disclosure of personal information

Kitty Cat Apparel will not sell or give any personal information you give us to third party companies expect as described in this privacy policy. Therefore, we may share your personal and non-personal information as described below:

We may share personal information with companies that we’re affiliated to. In order to function correctly, these companies may need the personal information you provide us.  Such as companies that provide support to help this site function correctly. All the companies that do share personal information with us will be stated blow.

As we grow as a company, we might sell our business/assets or buy other businesses/assets. In the event of a business transaction, personal information may be a part of the assets in trade. If so, you’ll be contacted before this happens and if you don’t want your personal information to be apart the trade, you can do so by contacting us. If you don’t contact us by 14 business days, we will make the following trade and will assume you don’t mind us doing the trade.

When requesting us to delete information, we will do our absolute best to delete it off the site’s database. But due to legal activities, we hold the right to hold some personal information for at least 7 years for our records. For example, let’s say you brought a product from our site. Information, such as when you brought it, where it’s being sent to, when it’s being shipped, and what you purchase, will be save on our site’s database. But due to tax obligations, we need to hold the information about the purchase on hand. And we are legal bound to hold that information for at least 7 year to the date.

We also reserve the rights to disclose personal information and other information from you when it’s required for us to protect ourselves or comply by law or judicial proceeding. Kitty Cat Apparel may disclose personal information in the good faith belief that such action is necessary to (a) defend the rights and property of Kitty Cat Apparel; (b) act to protect the personal safety of the visitors/users of our site or public, or (c) protect against legal liability.

Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can do so by using our contact page.

Data erasure

We do not hold your personal information for longer than is necessary; when we no longer have any use for your data, your data is deleted.

Disclosure of credit card information

Any credit card information will be sent through a SSL (Secure Sockets Layer) technology connection to safe guard any credit card information you send through our site. We also don’t store any credit card information on our servers or database. And we will never see any credit card information on our end. This ensures the security of any credit card theft that may take place. And if, by any misfortune, our site does get hacked or there’s a breach, you can be sure that your credit card information will be safe, because it will stored on third party server, which will be stated below. On that note, we do take security very important, and we go above and beyond to secure your information on our site and off from ever being hacked, which will be talked about more below.

Payments

All payments go through Stripe. Stripe stores all your credit card information on their servers so we don’t have to reliable for them. They also collect your, billing address, and origin. If you want to learn more about their privacy policy, you can read it here.

Who we share your data with

Kitty Cat Apparel uses features from other third party businesses, such as email marketing, maintenance, and analytics. When you sign up for a newsletter, we will only give the information that’s necessary for the third party to function correctly. Every third party that we’re affiliated to will use your personal information for only what it was intended for, nothing else.
When your personal information is shared, you may be notified when it occurs. You will be able to prevent this information from being shared if you please. Also, if you want to change or delete your personal information for any reason at all, you can either use a feature on our site or by contacting us using the email above.

Here are the third business and how we share it with them:

Google Analytics

We use Google Analytics to collect information about how you use Kitty Cat Apparel. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

For example, Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.

We do not allow Google to use or share our analytics data.

If need be, you opt-out of Google analytics here. But a fair warning, this will disable Google analytics on every website visit and most websites uses Google analytics to monitor and personalize website traffic.

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using Google Chart’s API. As part of generating this image, your username is sent to the API. For details about Google Chart’s privacy policy, please see Security and Privacy in Charts.

Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. Use of the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

Other services we share data with are:

  • Printful
  • WooCommerce
  • Stripe
  • iThemes
  • Facebook for WooCommerce
  • UpdraftPlus

How we use the data with these third party services are all stated in this privacy policy.

External links

Kitty Cat Apparel may link to other third party website. We don’t have any authority over any of the third party sites that we link to, which each maintain an independent privacy policy and/or terms of use that may or not may be different to our own. You should proceed with caution when visiting these site and read their privacy policy and/or terms of use pages, we’re not responsible for their site’s terms and/or privacy. Similarly, we’re not reasonable for their content, privacy, terms, or any other material you view and/or do on their site. However, we will ensure the integrity of our site and any destination links.

Third Party Privacy Policies

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. There privacy policy does not apply to our’s, and we cannot control the activities of, such other advertisers or web sites.

Children

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. We do not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

Security

We use reasonable security measures to protect personal information under our control. Personal information is protected using an encrypted SSL (Secure Sockets Layer) technology. So for example, if you comment on a post or send an email through our site, all information will be stored in a secured database and when it’s sent through the web server and browser, it will remain private. However, no internet or email transmission is ever 100% secure.

We also use other protections with our site in place such as brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

We also take reasonable measures to protect against DOS attacks against our website.

Your California Privacy Rights

California Civil Code Section 179.83 authorizes California residents to have the right to request certain information from a business who discloses their personal information to third parties for marketing purposes. To request this information, please contact us using our contact page.

Other terms and conditions

If not so already, you should read our terms and condition page to stay up-to-date with this site’s terms and how you comply with ours sites uses.

This Privacy Policy was last updated on: Saturday, June 28, 2018.


Should we update, amend or make any changes to our privacy policy, we will update the date above.

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